Safety and comfort of our passengers is our top priority. That’s why we follow strict standards that all our drivers and partners must adhere to:
1. Professional driver selection
- Every driver working with PrivateToursCzech.cz undergoes a thorough screening.
- We verify clean criminal records, valid licenses, reliability history, and a professional attitude.
- Drivers must have destination knowledge, communication skills, and a helpful approach.
2. Regular training
- Drivers complete initial training focused on safe driving, emergency handling, customer service, and brand representation.
- We regularly update our internal guidelines based on legislation and customer feedback.
3. Vehicle condition
- All vehicles must meet strict technical and hygiene standards.
- Each vehicle is regularly inspected, insured, and maintained in a clean state.
- Safety features (airbags, belts, ABS, child seats) are standard.
4. Ethical and respectful behavior
- The driver is a partner on the journey, not just a transporter.
- Kindness, discretion, willingness to help, and respect for all passengers are fundamental values.
- Any incident or complaint is handled individually and transparently.